Shipping Policy
Effective Date: 12/1/2015
Thank you for shopping at JenniferLeClaire.org. We strive to ensure that your order is processed and delivered in a timely manner. Please read our shipping policy below to understand how we handle shipping and delivery of products.
Order Processing Times
- Orders are processed within 7 business days (Monday through Friday, excluding holidays) after payment has been received.
- Processing times may be longer during sales, holidays, or special promotions.
Shipping Methods & Delivery Times
We offer standard shipping through trusted carriers such as USPS, UPS, or FedEx. Delivery times vary depending on your location:
- Domestic (U.S.) Orders: 3–7 business days after processing.
- International Orders: 10–21 business days after processing. Delivery times vary based on the destination and customs clearance.
Please note: We cannot guarantee exact delivery dates. Shipping times are estimates provided by the carrier.
Shipping Rates
- Shipping rates are calculated at checkout based on the weight of your order and destination.
- Free shipping promotions will be clearly stated on the website when available.
International Shipping & Customs
- International customers are responsible for any customs duties, taxes, or fees imposed by their country.
- We are not responsible for delays due to customs clearance or items refused at customs.
Order Tracking
Once your order ships, you will receive an email with tracking information (if available for your shipping method).
Lost, Delayed, or Damaged Packages
- We are not responsible for delays caused by the shipping carrier, weather conditions, or other factors beyond our control.
- If your package is lost or damaged, please contact the shipping carrier directly.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. Orders shipped to an incorrect address provided by the customer are not eligible for refunds or free replacements.
Digital Products
All digital products, including e-courses and downloads, are delivered electronically. You will receive an email with access instructions shortly after purchase.
Contact Us
For any shipping-related questions, please contact our team at jenniferleclaire.org/contact.
